Do you need to update your insurance or license in the app?

If your insurance certificate and/or massage/fitness certification/license is expiring or expired, you will need to update them in the BT Provider app as soon as possible in order to continue working events with us. 

 Follow the steps below to update your certificate(s):

1. Login to the app on your phone or computer.

2. Go to your profile by clicking on your profile photo in the upper left corner or the circle with your initials.

3. Click on "Certificates".

4. Click on the red trash can icon next to the file that you want to update. This will remove the certificate we have in the system so you can upload your new certificate.

5. Then, click on the up arrow to upload your new certificate.

6. A window will pop up for you to upload your certificate with the option to add an expiration date if needed.  Fill in the necessary info and click on Update to complete the upload.

7. Once your new certificates are uploaded, our admin team will review and approve.

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